Inbox

Every client conversation in one thread

Clients reach you wherever suits them and expect you to remember everything. Kip puts text, email and web chat into one inbox — with each client's pets, appointments and balance beside the conversation — and sends the routine messages for you so you're not typing the same five sentences forty times a week.

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Text, email and web chat in one thread
One conversation per client, whichever way they got in touch, with full history rather than a fresh start each time.
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WhatsApp, Instagram and MessengerQuick setup
Connect your Meta business account once, and WhatsApp, Instagram and Messenger conversations land in the same inbox as everything else.
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Ten automated messages, sent for you
Confirmation, intake, 48-hour and 16-hour reminders, on-my-way, report card, receipt, rebook nudge, vaccination expiry and win-back — all editable, all consent-aware.
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Consent respected at send time
If a client hasn't consented on a channel, Kip records the message as skipped rather than sending it anyway.
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Quick replies and one-click slot suggestions
Answer 'do you have anything Thursday?' by inserting three real, bookable slots instead of switching to the calendar.
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AI draft assist — you stay in control
Kip drafts a reply in your voice for you to edit and send. Nothing goes out on its own unless you decide it should.
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The full client record, one click away mid-conversation
Pets, flags, vaccination status, balance and next appointment, without leaving the thread.

The rest of Kip

It only works because the other ten are there too.

Every part of Kip reads from the same records. That's the point — the price on the booking page, the spec in the van and the line on the invoice all come from one place.

SchedulingDrive time is part of the appointment, so your day actually fits.Online bookingClients book themselves, priced correctly, with the deposit already taken.Pet recordsThe cut, the coat, the temperament, the shots — written down and in front of you.The Field appBuilt for wet hands, one thumb, and a driveway with no signal to spare.PaymentsDeposits, tips, credits, refunds and invoices that reconcile themselves.Know your dayNine real numbers and a plain-English review — not a dashboard you'd have to remember to open.Your websiteOne brand kit, applied everywhere — the site, the booking page and the report card.The shopZero delivery cost and near-100% fulfilment, because it rides along with a groom you were already doing.AI front deskStarts able to do nothing on its own. You decide, one step at a time, how much it's trusted with.SwitchingImport, check it, run both for a while, and switch when you're ready — not before.

See inbox working on your own business.

Start the free trial, or click through a fully populated sample business first — no card either way.

Start free See pricing